Privacy Policy

We respect your privacy, and promise to use any information we hold about you in a safe and responsible way. By shopping with us, you are agreeing to our Privacy Policy, in particular, our use of your information, as outlined below. We control information we have collected about you that is relevant to your account. This includes:

  • Your credit history
  • The credit histories of any people you are financially linked to
  • Your purchasing habits with us
  • To verify your identity and that you are least 18 years of age (we cannot sell any goods to you if you are below 18 years of age
  • We will use your information in the following ways:

    Reference checks

    When you open an account with us we will need to check your credit history and store the search on file. We will re-run checks each time you apply for, or we offer you further credit.

    Marketing

    We may contact you with promotions we think might interest you, either by mail, telephone, SMS (text) or email.

    Telephone Calls

    We randomly monitor and record your calls. This helps to ensure that we provide you with the highest level of service and maintain quality standards.

    Third Party Marketing


    We may share your details to third parties whose offers we think might interest you, either directly or through a data co-operative.

    The personal information you provide may also be used for the purposes of: identity verification, credit and risk management, revenue collection, database verification and enhancement.


    Data co-operatives are companies whose members contribute information about their consumers in exchange for information about other consumers that may be interested in their products.


    We may also pass information about you to agents, service providers and employees to carry out services. In the course of providing such services, we may transfer your personal information outside the European Economic Area. We will employ appropriate security measures to protect your personal information where this is the case.


    Initial third party consent is acquired at the point of your first order. If you want to review or amend your preferences they can be reviewed within the My Account section of the website under the Personal Details section. Expand the Contact Preferences area and you can select your third party contact preference.


    In selecting to opt out of third party activity we will ensure all channels of communication, post, email, telephone and SMS(text), are opted out.